Your Management WhatsApp Now Has an AI Assistant
Use your building’s own WhatsApp number while LEAF AI automatically replies to residents, handles common questions, and helps your team stay in control.
Trusted by Property Management Teams Across Malaysia
Built for condos, apartments, offices, and mixed developments that want faster resident communication without adding more staff workload.
JMB Partner
MC Partner
PMC Partner
Managing WhatsApp Manually Is Stressful
24/7 Messages
Residents message anytime, day or night.
Repetitive Typing
Staff type the same answers repeatedly.
Lost Messages
Important messages get buried in long chat history.
No Tracking
Hard to track who replied what.
Let AI Handle First-Level Replies on Your WhatsApp
LEAF connects to your official WhatsApp number and uses AI to send automatic replies based on prompts you provide.
What LEAF AI Can Do:
- Auto-answer common resident questions
- Reply instantly even after office hours
- Follow reply prompts set by management
- Reduce repetitive typing
- Maintain consistent and professional communication
See How Much Time Your Team Can Save
Manual handling of all messages
Messages handled manually: 80/day
Avg reply per message: 2 minutes
117 minutes/day
Time staff spend manually replying
AI handles 50% automatically
AI handles 40 messages automatically
Staff reply remaining: 40 messages
Avg reply per message: 2 minutes
58 minutes/day
Time staff spend after AI handles common replies
Time Saved: 160 → 80 min/day
Less typing. Less repeating. More time to focus on managing your building.
Simple Setup. Smart Automation.
1. Your Own WhatsApp Number
Provide a dedicated WhatsApp number for residents.
2. LEAF Connects AI
AI is securely linked to your number.
3. Provide Reply Prompts
Share building info, SOPs, FAQs, and response style.
4. AI Replies Automatically
Handles first-level queries while complex cases go to staff.
5. Monitoring & Reports
Management receives insights, trends, and reports.
Stay Informed Without Reading Every Chat
Get comprehensive insights and reports to understand resident needs and improve service quality.
Reports Include:
- Total messages received
- Common topics / FAQs
- Peak messaging hours
- Cases requiring staff attention
Benefit: Identify recurring issues, improve response quality, and make data-driven decisions.
Frequently Asked Questions
Do residents need a new app?
No. Residents continue using WhatsApp, so there is no new app to install.
Is it using our building’s WhatsApp number?
Yes. LEAF connects the AI assistant to your official building WhatsApp number.
Can we control what AI says?
Yes. Management can provide prompts, SOPs, FAQs, and response rules.
Can staff still reply manually?
Yes. Staff can take over whenever a case needs human attention.
Will management see conversations?
Management receives reports, trends, and visibility into cases that need attention.
Ready to Let AI Handle Your WhatsApp?
Join property management teams across Malaysia who are saving time and improving resident communication.